Showing posts with label cutomers. Show all posts
Showing posts with label cutomers. Show all posts

Wednesday, June 20, 2012

Convincing strangers to become customers


Back in the Madison Avenue glory days, all you had seemingly had to do was create a catchy message, pick the right media, pump up your advertising investment and, presto, your sales increased, reaping profits far in excess of the cost. In extreme cases, the actual physical product was irrelevant (remember Pet Rocks?).

Of course, it really wasn't all that easy then.